Articles on: Integrations

Amazon Data Protection Policy Compliance

In compliance with Amazon's Marketplace Data Protection policy, Personally Identifiable Information (PII) originating from Amazon will be stored in Ricemill systems up to a maximum of 30 days.

PII includes:

phone numbers
email addresses

What does this mean for Amazon users in Ricemill?

After 30 days, your Amazon order data will be removed from the order in Ricemill. All PII data will be replaced with the placeholder, "***".

What will these changes look like?

Warnings message will be displayed before the information is redacted on Order's view page.

When viewing an Amazon order that has redacted information, the original information will be replaced with the text “***”.

What should I do if I want to keep a record of my Amazon customers and orders?

The order data will be visible for 30 days in Ricemill. You can run a CSV export to download order information for record-keeping.

Keep in mind that the 30-day threshold is a hard deadline -- you will not be able to retrieve the before mentioned data after the period has passed.

Updated on: 20/01/2022

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