Ricemill Help Center

Go to website

• How does the Magento 2 integration work?

  How to create API access on Magento 2 How to add Magento 2 sales channel How to manually download Magento 2 order [How to manually upload Shipment to Magento 2](/en/article/how-does-the-magento-2-Very popular

• How to refresh eBay token

  Step 1: Go to Integration > Sale Channel Step 2: edit eBay channel Step 3: Browse to eBay Integration Settings and Click "Connect" button. ![](https://storage.crisp.chat/users/helpdesk/website/4c84d8fee9235800/mev_l7fgtfqurmg3pwvdqnrs-z7Some readers

• Amazon Data Protection Policy Compliance

  In compliance with Amazon's Marketplace Data Protection policy, Personally Identifiable Information (PII) originating from Amazon will be stored in Ricemill systems up to a maximum of 30 days. PII includes: names addresses phone numbers email addresses What does this mean for Amazon users in Ricemill? After 30 days, your Amazon order data will be removed from the order in Ricemill. All PII data will be replaced with the placeholder, "***". What will these changes look like?Few readers

• How to re-connect to Shopify

  Re-Connect to Shopify Step 1: Go to Integrations > Sales Channels **Step 2: ** Select ‘Shopify’ Channel to reconnect. Click on "Setting" button Step 3: Browse to Shopify Integration Settings. Click on "Connect" button ![](https://storage.Few readers

• Giving partners access to your Shopify store

  Giving partners access to your store **Step 1: ** Login to your shopify store, go to "Settings" Step 2: Go to "Account" Step 3: Click on "Add staff account" link ![](https://storage.crisp.chat/users/helpdesk/website/4c84d8fee9235800/screen-shoFew readers

• Connect to Amazon

  How to create MWS authorisation token? **Step 1: ** Log into your Amazon Seller account as primary user. Go to Settings > User Permission. Under "Third-party developer and apps", click on "Visit Manage Your Apps" **Step 2: ** Click on the "Authorize new deFew readers

• How to manually download an order from Shopify?

  How to manually download an order from Shopify? Step 1: Go to Integrations > Sales Channels Step 2: Select Shopify channel and click on "Open" button Step 3: Under "Search Order", select search option, then click on "Search Order" button.Few readers

• How does the Magento integration work?

  How do I setup Magento integration? Step 1: Configure Magento API Settings Login into your Magento's site Go to System->Configuration->Magento Core API Client Session Timeout (sec.) => 36000 WS-I Compliance => Yes Enable WSDL Cache => No Step 2 - Install Ricemill Extension Ricemill Magento extension required for download and upload of configurable product. Download Ricemill extension [here](https://s3-ap-southeast-2.amazonaws.com/ricemill-resources/Yogee_MPopular

• How does the Catch Australia integration work?

  Catch Australia Integration Overview Products & Offers Connect to Catch Australia Product Upload - You'll need to manually upload the product via Catch Marketplace. Offer Upload - You'll need to manually upload the offer via Catch Marketplace. Offer Update - Quantity & price will be automatically updated every 15-30 minutes. Orders Order Approval - Order approvals can bePopular

• Connect to Shopify

  Connect to Shopify **Step 1: ** Go to Integration > Sales Channel. Step 2: Click on "Add Channel" button **Step 3: ** Click on + ‘Shopify’ ![](https://storage.crisp.chat/users/helpdesk/website/4c84d8fee9235800/screen-shot-2020-07-23-at-1126_15rqmPopular

• How to upload product to Shopify?

  How to upload product to Shopify? Step 1: Select product you want to upload  Step 2: Click on Channel tab Click on Upload button next to Shopify's channel. Step 3: Enter Product Type ![](https://storage.crisp.chat/users/helpdesSome readers

• How to manually download products from Shopify?

  How to manually download products from Shopify? Go to Integrations -> Sales Channels. Click "Open" next to the Shopify's channel. Under "Search Product" section. [Optional] Enter the title/name of the product. Click "Search Product". ![](https://stoSome readers

• How to disable prices upload to Shopify?

  How to disable prices upload to Shopify? Login into Ricemill Go to Integrations Click Setting icon next to the Shopify's channel Under Shopify Integration Settings, set Enable Sync Price to No Click Save ChangesSome readers

• Troubleshoot: How to fix variant image upload issue to Shopify?

  How to fix variant image upload issue to Shopify? Issue Different variant image show at Shopify product page. Cause Using the same image file name for variant item. How to fix? Check if you are using the same image file name for your variant products. If images name are same, then rename the image file. Delete the copy at Ricemill, and re-upload the image file (after rename) to Ricemill again. Upload to Shopify again.Some readers

• Ricemill & eBay Australia Integration

  Register for eBay seller account and subscribe to eBay store. Make sure you have linked your PayPal account to eBay. Connect to eBay Australia Opt-in eBay Business Policy and Import into Ricemill CSome readers

• Connect to eBay Australia

  Connect to eBay Australia Step 1: Go to Integration > Sale Channel Click "Add Channel" **Step 2: ** click on eBay Channel Enter Channel name and click on "Connect" ![](https://storage.crisp.chat/users/helpdesk/website/878b3f8c178628Some readers

• How to opt-in eBay Business Policy and Import into Ricemill?

  How to opt-in eBay Business Policy and Import into Ricemill? From eBay Login into your eBay account Follow the instruction on www.bizpolicy.ebay.com.au/businesspolicy/policyoptinto opt-in eBay Business Policy. You can learn more about eBay Business Policy. Go to My eBay > Account > Business policies.  ![](https://storage.crisp.chat/users/helpSome readers

• How to import Business Policy from eBay?

  Go to Channels Select the eBay's channel Click Active Listings Select Template & Policy from top right corner Select Business Policy Click Import Business PolicySome readers

• How do I create and import eBay Store Category into Ricemill?

  How do I create and import eBay Store Category into Ricemill? **From eBay Go to My eBay > Manage My Store On left menu click Store Categories under Store Management Click the Add Category button and add new categories From Ricemill After you have add/update your eBay Store Category at eBay, you'll need to import the store categories into Ricemill. Go to Integrations Select the eBay's channel Click Tools (Top right) Click CategorySome readers

• How to add/edit eBay description template?

  How to add/edit eBay description template? Step 1: Go to Integrations->Open Click on Active Listing Step 2: Select "Template & Policy" from top right dropdown menu. Select "Description Template" Step 3 (Add New): To add new templSome readers

• How to add watermark to ebay listing?

  How to add watermark to eBay listing? Go to Integrations Open eBay channel you want to add watermark. On eBay channel Dashboard, click on button "View Listings" ![](https://storage.crisp.chat/users/helpdesk/website/58a648Some readers

• How to configure price surcharge for eBay listings?

  How to configure price surcharge for eBay listings? Go to Integrations Select the eBay's channel Click Template & Policy -> Selling Format Template Click Edit  Change the "Fixed Price Mode” Set surcharge Click Save Next, go to "Tool" (on the top right) Click "Queue" tab Select Revise all eBay listing qty and price. It normally takes up to 24 hours to revise all your eBay listings.Some readers

• How to list a product to eBay?

  How to list a product to eBay? Go to Integrations > Sales Channels Click on "Active Listings" link on eBay Dashboard. Click on the "New" tab on the screen. ![](https://storage.crisp.chat/users/helpdesk/website/d4177230196a8000/5f13a5ae-2cc8-4d8b-a2ad-527fPopular

• How to bulk revise eBay listings quantity & price?

  How to bulk revise eBay listings quantity & price? Go to Integrations Select the eBay's channel Click Tools (Top right) Click Queue" tab Select "Revise all eBay listing qty and price." Click "Queue Revise Listings" Depending on the number of listings, it could takes up to 24 hours to complete.Some readers

• How to manually import eBay orders?

  How to manually import eBay orders? **Step 1:  Channels ** Click on Channels from left menu Open eBay Channel you want to import order from. (By clicking on Open button)  Step 2: Search Order ![](https://storage.crisp.chat/users/helpdesk/webSome readers

• How to manually import a product from eBay?

  How to manually import a product from eBay? Step 1: Go to Integrations Step 2: Select the ebay channel you want to import product from. Click on Open button. Step 3: Go to "Search Item" section of the page. Enter eBay Item id, and clSome readers

• How to get eBay item id?

  How to get eBay item id? Step 1: Login to your ebay account. Click on "Listings" on the menu. Step 2: You can find the ebSome readers

• Troubleshooting: Common eBay errors and solution

  eBay Errors: 515 – The quantity must be a valid number greater than 0. You have to check if “Out of stock” is active on your eBay profile.  How to use the out-of-stock option for Good 'Til Cancelled listings If you've set your listing duration to Good 'Til Cancelled, the listing will show up to buyers until you've sold all your items. When that happens, the listing will end. However, if you regularly get more stock of that item, then you can use our out-of-stock option. Your listing wSome readers