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Articles on:Sales
Help with orders & invoice matters.

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  • Getting Started
  • Products
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  • Troubleshooting
  • How to create return with item restock to primary bin location
    How to create return with item restock to primary bin location Step 1: Create a quick order. Add item and change qty to -ve value. Step 2: Then select "PICKUP" as a shipping method. Step 3: Click on "Proceed and Invoice" button. ![](https://storage.cSome readers
  • Create a quick sale order
    **Step 1: ** Go to Sales > Sale Orders, then click Quick Order button on the top right window. **[OPTIONAL] Step 2: ** Select "Customer". Option 1: Use the Default Address. Option 2: Search the existing customer by company or name. Option 3: ASome readers
  • How to mark order as processing?
    To mark the order as processing, you do so by generate an invoice for the order. Go to the order's view page. Click "Generate Invoice". Click "Confirm". The status of the oder will be changed to ProcessingSome readers
  • How to edit order's addresses?
    Go to order's view page Click on "Edit" button Click on "Edit" button Make your changes and click "Save Order"Some readers
  • How to hold an order?
    Hold an Order Sales -> Sales Orders Go into Order View page Select "Hold" from "Status" dropdown Un-Hold an Order Sales->Sales Orders. Go into Order View page. Select "Un-Hold" from "Status" dropdown. When order is on-hold: You will not be able to include the order in a manifest. All parcels created for the order will be marked as "hold".Some readers
  • How to verify sales orders?
    Verify Sales Orders address and approve the order. **Step 1: ** Go to Sales > Search Order Step 2: Click on "To Review" tab to view all orders that need to verify. Step 3: Check the "ReasoSome readers
  • How to export sale order?
    Step 1: Go to Sales > Search Orders Step 2: Use search filter to search for orders you want to export. Step 3: Option 1: Export sSome readers
  • How to force complete order?
    Go to Sales->Sales Orders Locate the order you want to force complete Select "Force Complete" from "Status" dropdown This will update the order status to complete.  Note: Order status and/or shipment will not synced to channel after you force complete the order.Some readers
  • How to set default channel for quick order?
    Go to Settings->Sales Settings Select the channel  under "Default Quick Order Channel" Click Save ChangesSome readers
  • Create quick order with auto pick
    Auto picked products from primary location after quick order created **Step 1: ** Go to Sales -> Quick Order Step 2: Select customer and items Select customer by using search customer Select item by scan barcode or enter SKU Step 3:Some readers

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