Ricemill Help Center

Go to website

• Setting Up Australia Post eParcel Integration

  In order to integrate your Australia Post account with Ricemill, you need to generate an API key and secret. The Australia Post eParcel Integration uses Australia Post's latest service for printing labels and submitting manifests.  Step 1: Register for a Shipping & Tracking API key Create an Australia Post account. You will receive an activation email from Australia Post. Use this to activate your new account and log in. Register forPopular

• How to fill in csv file for Australia Post rate import?

  How to fill in csv file for Australia Post rate import? Step 1: Download template file Download Australia Post rate template file from link below: For Standard Rate: [https://s3-ap-southeast-2.amazonaws.com/ricemill-files/template/australia_post_rate_upload_template.csv](https://s3-ap-southeast-2.amazonaws.com/ricemill-files/template/australia_post_rate_upload_templatSome readers

• How to update courier's rate via CSV?

  Download Courier Rate File Go to Setting->Couriers Select "Edit" next to the courier you would like to update Click "Download Rate" Save and Open the csv file You can now update the file with new rate. Please note that all value are excluding GST. Upload Courier Rate File Click "Upload Rate" Select the file you have edited with new rate Leave the "Overwrite All" checked to override all rates. Click "Next"Some readers

• How to setup Australia Post Satchel rates?

  How to setup Australia Post Satchel rates? Step 1: Go to Settings > Couriers and Rates > Create New Step 2: Select Others Couriers Step 3: Fill in the info as below and click on "Save and Continue Edit" Courier Code -> "Australia Post Regular"Some readers

• How to set default delivery option for eParcel?

  Set default delivery option for eParcel. **Step 1: ** Go to Settings > Couriers and Rates Step 2: Click on the "Edit" button of your eParcel Couriers. Step 3: Go toSome readers

• Import tracking number from eParcel Online Portal

  Import tracking number from eParcel Online Portal Step 1: Export manifest from eParcel Online Portal Login ot eParcel Portal Go to Search->Search for Manifests Enter Created Date (from and to). E.g. 28/10/2016 to 28/10/2016 Click "Export Data" Step 2: Import into Ricemill 1Some readers

• How to remove eParcel label from pending Australia Post manifest?

  How to remove eParcel label from pending Australia Post manifest? Go to "Pick and Pack" -> Australia Post Click on "Pending Manifest" Remove ( "X" button) unwanted label. ![](https://storage.crisp.chat/users/heSome readers

• How to calculate shipping rate?

  How to calculate shipping rate? Go to Tools->Shipping Calculator Enter postcode and click "Search" Select the matching suburb from the result Enter package weight [Optional] Enter package dimension Select Address Type Click "Calculate"Some readers

• How lowest cost shipping routing work?

  During setup process, you'll import all your couriers' rate table into Ricemill.  Once this is completed, for every order you manifested, Ricemill will be able to pick/recommend the courier to use with cheapest rate based on delivery address and weights.Some readers

• Courier rate templates

  Courier rate templates Australia Post Australia Post Standard N0 Rate Australia Post Standard N1 Rate Australia Post International Rate  Hunter Express [Road Express Rate](https://s3-ap-southeast-2.aSome readers

• eParcel consignment import Issues

  Questions: The file "" did not contain any valid records. No records were imported. An error occurred during the import. Please check the log file for more details Click on the View Log File to view the details. The error log will display errors orderSome readers